Question: How to register?
Step 1: Go to www.crazywin.ph
Step 2: Enter your mobile number and wait for the OTP
Step 3: After OTP verification, you will be prompted to complete the registration form and upload a valid ID
Step 4: A text message from us with the verification process will be sent to you, this requires a quick 2-minute video call to verify your identity via Telegram
Step 5: You will receive another text message from us that the verification is complete, followed by your Member ID and temporary password. We highly suggest that you update your password for security purposes.
Step 6: You can now log in with your new password and enjoy playing!
Question: Do you accept credit card transactions?
Unfortunately, we do not accept credit cards at the moment, we however accept debit cards, Gcash, Paymaya (coming soon), and direct online banking transactions.
Question: How to deposit?
Easy deposit and follow these steps:
Step 1: Log in to your account
Step 2: Click Deposit on the upper right of your dashboard menu
Step 3: Choose your preferred payment option
Step 4: Select the amount your wish to transfer and receive a confirmation. Enjoy playing!
How much is the minimum deposit?
P100 is the minimum playing credit.
How long does it take for withdrawal?
All transactions are done real-time and bank transfers are credited the same day as long as it’s within banking hours and days (withdrawals made after 3 pm will reflect the next banking day). When it comes to withdrawal options, you may be required to use the same method as you selected for depositing funds.
How much is the Minimum/Maximum withdrawal?
The minimum withdrawal amount is P100 and a moderate amount of P50,000 is set as the maximum withdrawal transferred in real-time (sometimes it takes a few minutes). Requests more than this amount will be processed the next day.
A bank transaction fee will be charged to the player’s account while there are NO transaction fees for BDO, BPI, Unionbank, Gcash, and PayMaya withdrawal requests.
Can a bet be canceled?
As a general rule in betting, once a bet has been ‘struck’ it cannot be canceled. You can also check your game results by navigating through the ‘Game History’ section.
Is my personal information secure?
We take our responsibility for the privacy and security of your data very seriously. All information is transferred using encryption technologies and secured tightly on servers, ensuring that:
· Any personal data you provide or we receive is kept safe and secure;
· We will be clear about our reasons for collecting and processing your data;
· We will not do anything with it that you wouldn’t reasonably expect.
We do not sell or share your data with third parties except as described in this Privacy Policy. The personal data will be disclosed to a third party only to the extent required for the specific purpose, as stipulated in this Privacy Policy.
If you have any other questions or concerns regarding data privacy and security, please do not hesitate to contact our Helpdesk 24/7 through our hotlines.